Essential Skills for Leaders

Learning Objectives

• Understand the success cycle model of human relationship.
• Learn how our mental model shapes our behaviour, relationship and results
• Be assertive by acquiring the skills of advocacy and inquiry, effective feedback and ability to influence others.
• Be confident in conducting crucial conversations with team members in delivering performance.
• Translate learning insights gained into action by making commitment plans to execute business plans.

Programme Outline

Itinerary Day 1
Time
Activities
Objectives
9.00 am – 10.30 am
  • Green field and business challenges
  • The pain of business as usual
  • Setting workshop expectations
  • Establishing the business case for the session
  • Establishing current individual mental model
10.30 am – 10.45 am Morning break
10.45 am – 12.45 pm
  • The energy business simulation
  • Understand and recognize the drivers that shape our interactions : The success cycle
12.45 pm – 2.00 pm Lunch break
2.00 pm – 3.15 pm
  • Ladder of inference (LOI)
  • The meeting with a CEO (Case study)
  • Understand the concept of ladder of inference to enhance our interaction with others
3.15 pm – 4.00 pm Afternoon break
4.00 pm – 5.00 pm
  • A meeting with myself(self assessment)
  • Learn the different personalities at workplace
  • Understand our preferred style of communication
5.00 pm Day 1 programme end
Itinerary Day 2
Time
Activities
Objectives
9.00 am – 10.30 am
  • Learning ball
  • Speed of trust
  • 13 behaviors of an assertive leader
  • Recap of day 1 learning
  • Learn how to influence others effectively
10.30 am – 10.45 am Morning break
10.45 am – 12.45 pm
  • Colour blind exercise
  • Skill and technique 1 : High quality advocacy and inquiry
  • Acquire the framework to be assertive in order to express ideas clearly and objectively
12.45 pm – 2.00 pm Lunch break
2.00 pm – 3.15 pm
  • Skill and technique 2 : GRPI and win win contract
  • 5 steps process to create clarity and delegate effetively
3.15 pm – 4.00 pm Afternoon break
4.00 pm – 5.00 pm
  • Skill and technique 3 : Communication style
  • Adapting our communication modes to suit the situation and individuals
5.00 pm Day 2 programme end

TRAINER PROFILE

MOHD RUDYHIZAT MAHMUD

International Learning Facilitator
Neuro Semantic – NLP Master Practitioner
Malaysian Board of NLP (Board Member)
Critical Thinking Certified Trainer
Certified Trainer by HRDF (Cert No: HRDF TTT/6757)

Rudyhizat is an experienced and multi skill facilitator/consultant in Sales, Marketing, Management, Motivation, Self-Development, Mindset Change and Leadership. He graduated from Mara Institute of Technology specializing and Banking & Finance. A competent and experienced speaker & motivator and has more than 25 years of work experience in Finance, Information Technology, Customer Service, Sales, Marketing, Manufacturing and Human Resources.

He is very resourceful, inspirational and creative in designing and delivering his training programs and consultancy services. With his wide experience and exposure, he was invited to conduct training for various organizations such as as Naza Automotive Manufacturing (Executive Diploma Program), Naza World (which includes Harley Davidson, Naza Italia, Next Bike, Ducati, Chevrolet), Mercedes Benz,NOKIA, Plexus, OSRAM, BBraun, Jabil Circuit, Silterra, SP Setia, Sime Darby Automotive, Unimap, Allianz Affin Bank, BOSE System, Pharmaniaga & Rockwool Insulation, India. Under his leadership, Rudyhizat has led his previous company in achieving prestigious awards such as the AON Hewitt Malaysia Best Employer Award and many awards related to Human Resources Development in Malaysia. He has special interest in developing individual and organizations to its best by sharing his wisdom and knowledge that he has earned from the past years. He believes that every individual has their own special skills and talent and everyone need to realize the great potentials.

A jovial and friendly character makes him easy to interact and able to instantly with his audience. Photography, golf, rugby, mountain biking, reading and parenting are some of his obsessions. A great believer in creating value for other is one of the many reasons that motivate him into training.

Rudyhizat strongly believes that training session must be extremely practical, active and enjoyable with utmost focus on the takeaway. Consultancy and training will be delivered in a friendly atmosphere and closely guided with a total commitment, discipline and result oriented approach. Participant understanding and satisfaction are always priority!